Cancellation

Cancellation policy

The policy applies once you have paid for a confirmed lesson.

Cancellation more than 24 hours before the lesson: free of charge, full refund.
Cancellation less than 24 hours before: 50% is charged, or we rebook free of charge to another day during the season.
No-show without notice: the full amount is charged.
Illness or injury: let me know before the lesson and we'll rebook free of charge, even on the same day.
Lifts closed, storms, or if I judge conditions to be unsuitable: you choose a new time or a full refund.
If I have to cancel: you choose a new time or a full refund.
If you arrive late, the lesson still ends at the scheduled time.
Technique packages are valid for the 2026/27 season and can be shared within the family. Unused sessions are not refunded.
Group 5–8: free cancellation up to 7 days before, then 50%. Within 24 hours the full amount is charged.

Questions about a booking or cancellation?

Get in touch and we'll sort it out.